OPPORTUNITY
How customers perceive their interactions with your brand has become a primary focus for businesses. Kustomer is a NY-based company helping brands provide better customer experience. They’ve raised around $38.5 million in funding for a modern platform that provides an omnichannel customer experience.
Their solution combines everything you know about your consumers with a powerful process engine so your team can deliver faster, more proactive service. Kustomer team approached BrainX to build an android SDK for their growing customer base.
APPROACH
Kustomer and BrainX teams partnered up to build the android SDK with the same features as their existing iOS SDK. Our technical team analyzed the iOS SDK thoroughly and initiated the development accordingly. A robust android SDK was built within a short span of 2 months.
SOLUTION
The solution we built is a chat sdk especially developed for customer experience, service & support. It is designed to enable customers to chat with brand’s support team from within the mobile app. It supports both logged in and anonymous chats.
Fully customizable style & font, it’s easy to match SDK’s Mobile Chat to client application’s brand. For localization, 48 languages are pre-built into the SDK. Through SDK, we have managed user communication with support teams, automated conversational messaging, media sharing, and pro-active messaging
IMPACT
Companies like Ring, Glossier, Slice, and others trust their most important relationships with Kustomer. Glovo, one of the leading startups in Europe with over 5 million users manages its customer support through Kustomer's chat SDKs. With the addition of the Android SDK, these companies are now able to reach more customers and be able to grow their business by providing an exceptional customer experience. Kustomer has raised $113.5M in funding so far.
Tools & Technologies
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Android
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iOS
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Kotlin
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Swift
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Adobe XD
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Miro
We will get back to you soon!
- Leave the required information and your queries in the given contact us form.
- Our team will contact you to get details on the questions asked, meanwhile, we might ask you to sign an NDA to protect our collective privacy.
- The team will get back to you with an appropriate response in 2 days.
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OPPORTUNITY
APPROACH
Since this was a new idea and the client needed a custom platform built from scratch, the biggest challenge for us was to grasp the whole concept thoroughly and not miss any essential attributes. For that purpose, a series of in-depth calls took place where we keenly asked critical questions, analyzed the exact need of their system, and then moved towards devising a plausible application structure that could serve its purpose.
Basically, LevelUp was required to be used as a real estate agent management and tracking application. The client needed it to be a centralized portal where they could onboard and coach their agents while also tracking their learning progress and overall work performance. Thus, Team BrainX dedicated its best design and development resources to the project and hopped on for work without wasting a moment.
SOLUTION
The final product included the following main features:
- Agent Onboarding
- Agent Training (Pre-defined & Custom Training Modules - both text and video-based)
- Manager to Agent task-assignment
- Self task-assignment for Agents
- Goal Tracking & Analytics
- Content Generation for sharing outside the app. (CBS & LevelUp branded frames for property images to be shared on social media and other avenues)
IMPACT
Overall, LevelUp Coaching was a success for not only its parent company but for the rest of the industry as well.
Tools & Technologies
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Android
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iOS
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Kotlin
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Swift
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Adobe XD
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Miro
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ROR
We will get back to you soon!
- Leave the required information and your queries in the given contact us form.
- Our team will contact you to get details on the questions asked, meanwhile, we might ask you to sign an NDA to protect our collective privacy.
- The team will get back to you with an appropriate response in 2 days.
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OPPORTUNITY
Driven Day, a leading provider of physical day planners, recognized the need to expand their offerings into the hands of mobile device users. They sought to leverage the growing popularity of mobile devices and provide their customers with convenient and feature-rich mobile applications.
Thus, BrainX Technologies was approached to develop a mobile version of the physical Driven Day planners for iOS and Android platforms. The goal was to create user-friendly and efficient apps that seamlessly integrate with the existing Driven Day ecosystem.
APPROACH
SOLUTION
1- Choosing between Standard & Religious Planners: Users could select their preferred planner type based on their needs and preferences.
2- Add Tasks & Set Reminders: Users could easily add tasks and set reminders to ensure the timely completion of their daily activities.
3- Add Images & Documents to Tasks: The app allows users to attach images and documents to their tasks, providing them with a convenient way to organize and reference related files.
4- Add Task to Google Calendar or iCalendar: Integration with popular calendar platforms enabled users to sync their Driven Day tasks with their existing calendars, ensuring a unified view of their schedule.
5- Share Tasks: Users could share tasks with colleagues, friends, or family, fostering collaboration and enhancing productivity.
6- Notification of Reminders & Shared Tasks: The app sends timely notifications for reminders and updates related to shared tasks, ensuring that users stay informed and never miss important events.
IMPACT
Tools & Technologies
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Android
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iOS
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Kotlin
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Swift
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Adobe XD
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Miro
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ReactJS
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MongoDB
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NodeJS
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ExpressJS
We will get back to you soon!
- Leave the required information and your queries in the given contact us form.
- Our team will contact you to get details on the questions asked, meanwhile, we might ask you to sign an NDA to protect our collective privacy.
- The team will get back to you with an appropriate response in 2 days.
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OPPORTUNITY
Zytrack, a leading provider of time tracking solutions, identified a significant opportunity to revolutionize the time tracking process for temporary workers, specifically targeting construction workers. The existing manual time tracking system was fraught with inefficiencies, inaccuracies, and compliance challenges.
Recognizing the need for a comprehensive solution, Zytrack sought the expertise of BrainX Technologies to develop a cutting-edge app that would streamline the time tracking process, client approval workflow, and contract compliance.
APPROACH
SOLUTION
With the help of BrainX Technologies, the Zytrack app was meticulously developed, incorporating several essential features to optimize time tracking and compliance for temporary workers. The salient functionalities included in the initial phase of the app's implementation were:
1- GPS Functionality: The Zytrack app seamlessly integrated GPS tracking, allowing precise location tracking and accurate time reporting for workers on the go.
2- Work-Related Expenses: Workers could effortlessly record work-related expenses directly within the app, simplifying expense tracking and minimizing administrative burdens.
3- Contract and Payroll Management: Companies can efficiently manage contracts and streamline payroll processes with Zytrack's integrated Contract and Payroll Management feature.
4- Chat Functionality: The app featured a robust chat feature that facilitated seamless communication and collaboration among workers, clients, and agencies, streamlining the entire workflow.
5- Long-Term Events Screen: A dedicated section within the app was developed to enable workers to log long-term events such as holidays, maternity leave, and other absences. This feature empowered workers to easily manage their time-off requests while ensuring compliance with HR regulations.
To further enhance the app's capabilities, BrainX Technologies identified open items for future development. These included features like employee contract termination and the possibility of using the app offline. Additionally, suggestions were made to improve user experience by providing limited access to certain screens when offline, with clear prompts to connect to the internet for seamless data synchronization.
IMPACT
The collaboration between Zytrack and BrainX Technologies yielded significant positive outcomes for both temporary workers and the involved stakeholders. The key impacts of the Zytrack app solution are as follows:
1- Improved Efficiency: The digitization of the time tracking process eliminated the need for manual data entry and cumbersome paper-based time sheets.
2- Enhanced Accuracy: The Zytrack app ensured accurate time tracking, minimizing errors and discrepancies, improving the payroll accuracy and reducing worked hours related disputes.
3- Streamlined Compliance: By integrating contract specifications, the app automatically adapted hourly rates based on tracked hours, ensuring compliance with trade union contracts.
4- Effective Communication: The built-in chat functionality fostered seamless communication between workers, clients, and agencies, enabling quick issue resolution, better coordination, and improved collaboration.
5- Scalability & Growth Potential: The Zytrack app showed its potential for scalability and wider adoption in various industries with features planned for next phases, such as standalone registration, expanded user base, and enhanced team management capabilities.
By leveraging the technical expertise of BrainX Technologies, Zytrack successfully transformed the time tracking experience for temporary workers.The platform is empowering its users with an efficient and compliant solution that streamlines operations, reduces administrative burdens, and paves the way for improved productivity.
Tools & Technologies
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Android
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iOS
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Kotlin
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Swift
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Adobe XD
-
Miro
-
ROR
We will get back to you soon!
- Leave the required information and your queries in the given contact us form.
- Our team will contact you to get details on the questions asked, meanwhile, we might ask you to sign an NDA to protect our collective privacy.
- The team will get back to you with an appropriate response in 2 days.
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OPPORTUNITY
APPROACH
SOLUTION
- Filtered Search for Finding Food Places: Users can view search results for local restaurants and food places with a map view based on their location, cuisine, and other preferences.
- Uploading & Editing Pictures: The app allows its users to upload pictures from various sources such as their phone library and Instagram account. Users can even add filters and do basic editing within the app.
- In-App Video Trimming: Users can trim videos of their food reviews and dishes within the app before posting them on their social media profiles.
- Search Tags: Users can use search tags to filter through different categories of food, restaurants, and dishes.
- Rewards & Sponsorships: Users can earn rewards, discounts, and sponsorships by collaborating with local restaurants, creating content, and promoting them to their followers.
- Promoting Dishes from Restaurant Profiles: Restaurants can promote their best dishes through their profiles and connect with foodies in their locality.
- Leaving Reviews with Pictures: Users can leave reviews with pictures of their favorite dishes and restaurants.
- Uploading Stories: Users can upload stories directly to the app, making it easy to share their food experiences with other users.
IMPACT
The Cravve app has had a significant impact on the food industry by connecting food influencers, local restaurants, and foodies in a single platform. Since its launch, the app is constantly helping local restaurants grow their business by promoting their dishes to food influencers and their followers.
The app has shown clear benefits for businesses, food influencers and foodies, through:
- Increased visibility and sales for local restaurants.
- New opportunities for food influencers and foodies to discover and promote local restaurants.
- A user-friendly platform for sharing food reviews, photos, and videos.
Tools & Technologies
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Android
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Kotlin
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Adobe XD
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Miro
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Retrofit
We will get back to you soon!
- Leave the required information and your queries in the given contact us form.
- Our team will contact you to get details on the questions asked, meanwhile, we might ask you to sign an NDA to protect our collective privacy.
- The team will get back to you with an appropriate response in 2 days.
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OPPORTUNITY
APPROACH
Initially, team BrainX was contacted through a series of emails. Once the project started taking shape, verbal communication increased between team members from both sides. The app requirements and specifications were established after numerous detailed meetings.
The Hawkeye app designs and prototypes were built, exchanged, and finalized soon after. Once the development started, a working product was delivered after each sprint as our company adopted the Agile methodology to see the project through.
SOLUTION
The app was supposed to help riders enjoy their biking experience and keep track of their rides. So, one of the biggest challenges in developing a connected dashboard app for bikes was ensuring that it’s easy to use while on the go.
Many existing apps are difficult to read or operate while riding, and they can be disconnected from other apps and the bike itself. So, to overcome these issues, the app uses modes to allow riders to quickly switch between various screens at the touch of a button.
The key innovation in the app is the IF module and Thumb Controller that connect to the eBike motor and the phone via Bluetooth. Once connected, riders can control their bikes and access the app's features without looking down at their phone, improving their situational awareness and safety.
The app offers several other unique features, such as:
- Find-a-bike feature: Allows riders to see the location of other bikes using the app, and it’s handy when riding with others.
- Flash messaging: Riders can quickly send messages to other users on the app using this feature.
- The Hawkeye rear camera feature: Uses AI to detect vehicles approaching from behind the rider.
- Tours: A feature that allows riders to follow a scenic route from one point to another.
IMPACT
After successfully providing bike security and improving the user experience for riders with its iOS app, Skillion Inc. is ready to take on the Android side of the market with the help of team BrainX. While you’re reading this, Android users are pre-ordering the latest Hawkeye app along with its provided equipment to get early access.
Tools & Technologies
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Android
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Kotlin
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Adobe XD
-
Miro
-
Retrofit
We will get back to you soon!
- Leave the required information and your queries in the given contact us form.
- Our team will contact you to get details on the questions asked, meanwhile, we might ask you to sign an NDA to protect our collective privacy.
- The team will get back to you with an appropriate response in 2 days.
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OPPORTUNITY
Bariatric surgery may become necessary if diet and exercise haven't helped or if you're suffering severe health problems due to your weight. Bariatric surgery involves procedures that make adjustments to your digestive system to help you lose weight. These are some major surgeries and require some pre-op and post-op dietary changes to prepare the human body.
Baritastic is a mobile app made just to simplify that process for the patients with its unique health tracking options for weight loss. Baritastic as a company was acquired by one of our previous clients named Tespo and was immediately handed over to BrainX for all development-related tasks based on our unparalleled and reliable development services. The task at hand was to revamp and maintain the current version of the mobile app for both Android and iOS platforms
APPROACH
Since this app was initially being handled by another team, BrainX had a big challenge to first set foot in the app’s backend environment. The app was built using the CakePHP frameworks, which were pretty old to manage along with future requirements. In addition to that, there were some UI/UX-related issues that were hampering the experience & overall performance of the product.
Baritastic’s user base was quite large which means a lot of data to be processed. It generally took minutes instead of seconds to get the required response from the backend, therefore optimizing the backend was one of the major technical challenges to be addressed by BrainX. . Therefore, after grabbing all the necessary instructions for Baritastic, a team of expert backend engineers was formed. Later on, our core mobile development team jumped in to ensure sound builds with particular attention to the accuracy of those health tracker APIs.
SOLUTION
- Nutrition Tracking
- Weight Tracking
- Exercise Tracking
- Measurement Tracking
- Assorted Reminders
IMPACT
Baritastic now falls in the top 100 medical apps in the US, with 500,000+ users onboard. Its revenue for the year 2021 totaled a whopping 1 million USD. After this enormous success, Tespo was able to sell it to the pharmaceutical giant Metagenics.
Tools & Technologies
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Android
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iOS
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Java
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ObjectiveC
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Adobe XD
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Miro
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Vue JS
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PHP
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Laravel
You might also like
OPPORTUNITY
APPROACH
SOLUTION
- People Management: Users can efficiently manage contacts, campaigns, pipelines, tasks, videos, and conversations directly from the phone.
- In-app Messaging: Enabling users to carry out seamless communication similar to popular messaging apps, allowing faster response times and improved collaboration.
- Task Reminders: Users are allowed to set up reminders for clients, ensuring important follow-ups and engagements are not missed.
- CRM: Users can utilize a comprehensive customer relationship management system, streamlining sales processes and enhancing client relationships.
IMPACT
1- Streamlined Workflow: The centralized platform for contact management and task reminders improved organizational efficiency.
2- Enhanced Communication: In-app messaging facilitated faster response times and better collaboration among team members.
3- Accurate Documentation: The ability to record calls and voice notes ensured comprehensive and convenient documentation of client interactions.
4- Customization and Flexibility: The subscription-based model, coupled with premium add-ons, offered users flexibility and tailored solutions.
Tools & Technologies
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Android
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iOS
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Kotlin
-
Swift
-
Adobe XD
-
Miro
We will get back to you soon!
- Leave the required information and your queries in the given contact us form.
- Our team will contact you to get details on the questions asked, meanwhile, we might ask you to sign an NDA to protect our collective privacy.
- The team will get back to you with an appropriate response in 2 days.
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OPPORTUNITY
Drive Mouse, Inc., a forward-thinking company, recognized the growing need for car dealerships and sales teams to efficiently manage their client interactions in a rapidly changing business landscape.
Our client identified the opportunity to develop an all-in-one communication tool that would streamline and enhance the connection between car dealership companies and their clients.
BrainX Technologies was approached by Drive Mouse, Inc. to develop a powerful, user-friendly Customer Relationship Management platform that would meet all of their business needs.
APPROACH
SOLUTION
- Creating a Showroom: Users with an Admin account can create their car showroom.
- Four dashboards: Separate dashboards for the Super Admin, Manager(s), Salespersons (employees), and Organization.
- Intuitive client list management: Allows users to add a client, delete a client record, search for clients using their names and numbers, and edit client information.
- Efficient note creation: Enables users to quickly create and manage notes for every client.
- Dedicated data drive: Facilitates the addition of photos and files to enhance communication and record-keeping for each client.
- Chat functionality: Streamlines real-time text communication between users and clients from within the app to actual phone numbers.
- Calls and voicemail management: Users can make and receive calls, and handle voicemails with in-app support for real phone numbers.
- Detailed communication statistics: Provides insights into call, SMS, and MMS data, helping users analyze and optimize their communication efforts.
- Business cards: Users can create and edit their own business cards to share it with their clients through email, text or a virtual link.
IMPACT
Tools & Technologies
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Android
-
iOS
-
Kotlin
-
Swift
-
Adobe XD
-
Miro
-
ROR
We will get back to you soon!
- Leave the required information and your queries in the given contact us form.
- Our team will contact you to get details on the questions asked, meanwhile, we might ask you to sign an NDA to protect our collective privacy.
- The team will get back to you with an appropriate response in 2 days.
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OPPORTUNITY
Family physicians are a thing of the past. In contrast, emergency rooms or specialists are now the go-to for medical care. Visits to all these places lead to a heap of medical records, making organizing and storing them an incredible hassle.
That’s why Priority AG started ideating a unique platform Blutwerte, translated as Blood values, to help digitize anyone’s medical records securely and anonymously. So, the next time you or one of your family members visit the doctor, you don’t have to fret over finding, carrying, or misplacing old healthcare records.
Another vision for the platform was to help you track your health records and notify whether you or your loved ones are in proper shape. Upon finding any deviation in the blood values, you will receive an evaluation of the issue and how it might have occurred.
Given the project's scope, Priority AG understood they required a mobile and web app to make the platform functional.
APPROACH
The BrainX team worked hand in hand with Priority AG to develop the Blutwerte platform from scratch. Key stakeholders carried out numerous meetings. The client shared respective documents, and requirements were agreed upon after reviewing them.
According to our company practices, Agile methodology was adopted to set milestones. So, the product was delivered in sprints. The client tested the provided application at each sprint’s end and gave feedback for any improvements.
SOLUTION
- Profile creation for friends and family (1-5 profiles for a single user/phone)
- Adding lab reports
- Setting biomarkers and their units to keep track of the blood values
- Getting blood value evaluations for different profiles
- Viewing biomarker progression charts
- Encyclopedia for viewing information on biomarkers
- Dictionary to look up medical terms
- Multi-Language support for German and English
IMPACT
Tools & Technologies
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iOS
-
React JS
-
NodeJS
-
XD
-
Express JS
-
Miro
-
Swift
-
MongoDB
We will get back to you soon!
- Leave the required information and your queries in the given contact us form.
- Our team will contact you to get details on the questions asked, meanwhile, we might ask you to sign an NDA to protect our collective privacy.
- The team will get back to you with an appropriate response in 2 days.